Software for companies
that drive to the customer.
HVAC, elevators, IT, electrical, renewables, equipment service. Six industries, and the day looks much the same: the office creates a work order, a technician drives to the customer, and the visit ends with a protocol. Each industry has its own rules, and you don't have to bend them to fit a generic CRM.
HVAC, ventilation, air conditioning
Inspections, breakdowns, installations
In season the requests pile up and a technician visits several customers a day. They don't have to remember what was done where: the work history is in the app.
- Inspection order templates + 'Repeat order' for recurring visits
- Full work history per customer: the technician sees what was done before
- A separate checklist for each inspection type (work order templates)
- Post-inspection report with the client's signature right in the app
Elevators and platforms
Maintenance, breakdowns, modernisations
Strict regulations, short service windows, penalties for downtime. Maintenance visits sit in the team calendar, and every visit leaves a protocol.
- Monthly maintenance planned in the team calendar
- Full breakdown and repair history per customer site
- Digital protocol with a signature and PDF export
- The whole team sees priorities and deadlines, so nothing slips
ST/2026/00112
IT services and help desk
Requests, infrastructure, deployments
Many business clients, SLAs, some work remote and some on site. Brisk keeps the request queue and each client's history in order.
- Request queue with priorities and deadlines
- Customer card with the full request history
- Time tracked per order (for billing work hours)
- PDF protocol export for the client after every intervention
Electrical and installations
Breakdowns, modernisations, measurements
Field work, paper measurement protocols, hard to keep track of who did what. Brisk replaces the electrician's notebook.
- Digital protocol with notes and photos instead of a notebook
- Photos of panels, diagrams, installations (before/after)
- Work history per customer: who upgraded the installation and when
- Protocol PDF export for the end client
Marek Zieliński — Owner
Signature is required to complete the work order
Renewables: solar PV and heat pumps
Installations, monitoring, service
The industry is growing, heat pumps carry a 10-year warranty, and manufacturers require servicing on schedule. You plan the warranty inspections in the calendar, and each one leaves documentation for the manufacturer.
- PV / heat pump installation orders with photo documentation
- Warranty inspections planned in the calendar + 'Repeat order'
- Tracked time and the work order timeline as documentation for the manufacturer
- Installation history per customer with photos and protocols
Equipment and machinery service
Catering, medical, office, industrial
The equipment is down, the customer is waiting, every hour costs money. On the map you see which technician is free and closest, and hand them the work order right away.
- Technician availability map: the nearest free one takes the urgent breakdown
- Repair history per customer: the technician sees the previous visits
- Parts and materials billed as costs on the order
- Up-to-date team and work order statistics on the dashboard
My Work Orders
ST/2026/00102
HVAC filter replacement
Hotel Centrum
ST/2026/00018
DN80 valve gasket replacement
Galeria Mokotów
Your industry not on the list?
Brisk is for any company whose people drive out to customers. Show us how you run work orders today. In 30 minutes we'll tell you whether Brisk fits and what would need adjusting.