Field service,
fully in sync.
Brisk connects the office with the technician in the field. Technicians get their jobs on their phone with nothing to install from a store, and the office sees statuses, times and reports as they happen. You can simply type or say a change, and the assistant prepares it for you to approve. No more WhatsApp, paper reports, or asking where a job stands.
My Work Orders
ST/2026/00102
HVAC filter replacement
Hotel Centrum
ST/2026/00018
DN80 valve gasket replacement
Galeria Mokotów
Brisk works where the work is.
The technician has their work orders on the phone, and the office can see how far along they are. Nobody has to call and ask where anyone is.
- Only their own ordersThe technician gets today's list. Other people's orders and quotes stay out of sight.
- Closed out on siteThe technician updates the status, adds photos and a note, and collects the customer's signature. From the phone, before leaving the site.
- Works without signalIn the basement and on the roof. Syncs when the network is back.
Everyone sees only what they should.
Three roles, three screens. The owner runs the company and its people, the coordinator runs the work orders and quotes. The technician gets only their own work. Quotes and other people's orders stay out of view.
A new work order in 30 seconds.
Type a title, a date and a technician, then hit Enter. The work order is on the board and the technician has it on their phone. You fill in the other fields later, when you actually need them.
Say what to change. You just approve it.
The assistant knows your company's work orders, technicians and clients. You type or say one sentence, and it prepares the change as a card with fields you can correct. Nothing is saved until you click.
Service work orders don't have to be chaos.
Requests scattered across texts and emails, reports on paper, constant calls to the coordinator. Brisk pulls all of that into one system used by both the office and the technicians.
Today: Excel and WhatsApp
Chaos in work orders
Requests come in by phone, text and email, so some get lost on the way. What's urgent gets decided from memory.
No control over the technicians
You don't know where anyone is, how long a job is taking or whether they even arrived.
Paper reports
Photos on personal phones, signatures on loose sheets, notebooks full of service reports.
Delays and overtime
A badly planned day, wasted trips, and nobody remembers what was done at that customer last time.
With Brisk
One app for the office and the field
Work orders, calendar, map and client in one system. Coordinator sees everything; technician sees what needs doing now.
You see what's happening in the field
GPS position, statuses, travel times and job progress come in on their own from the technician's app.
Report and signature on the phone
Checklist, photos and the customer's signature, done on site on the phone. They're saved under the work order and easy to find later.
Full customer history
Work orders, photos and replaced parts from every visit are stored under the customer. Nobody runs the same diagnosis twice.
One work order, from request to signature.
A day with Brisk: the office plans, the technician does the work, the customer signs. Along the way nobody rings the technicians to check in, and nobody retypes a report from paper.
The office plans
A request lands on the board. The coordinator assigns a technician and a time slot by dragging the card on the board or in the calendar.
The technician works
Technicians get the checklist, the work timer, photos and part costs on their phone. All in the browser, with nothing to install.
The customer signs
A signature on the screen closes the work order. The office sees the full set right away and sends the customer the PDF report.
What Excel and WhatsApp can't do
A full week in the calendar and a job map with each technician's last position, in the same system as the jobs.
Tomorrow's plan is on screen, nobody has to ring around
The whole week's work orders, hour by hour. The coordinator moves a slot in the calendar and the technician sees the change on the phone. The morning "who's going where" on WhatsApp becomes unnecessary.
You know who is where
A map with technician positions and live work order statuses. You see who is free, who is on the road and how long the drive took. No need to call anyone.
Jobs in your pocket, nothing to install.
A technician opens Brisk on their phone: today's jobs, navigation, time, photos, signature. The office follows every step from a desk.
Works on any phone
Nothing to download and nothing to update. Technicians add Brisk to their home screen and open it like an app — the same screen on iPhone and Android.
Brisk is built on what service companies tell us.
This is how our market research conversations with owners and coordinators of service companies went.
We tried two service management programs. Both were too complicated for the technicians, so we went back to WhatsApp and Excel.
Head of HVAC service, 12 technicians
In the morning I post on the WhatsApp group who is going where. In the evening I chase each of them separately for photos of their reports. Every single day.
Service coordinator, electrical company
The biggest problem is customer history. A tech shows up for the fourth time and has no idea what his colleague did a month ago. We run the same diagnosis twice.
Owner, renewable energy service company
We pay for a work order program and use maybe 10% of it. The rest is tabs nobody ever opens. I'd rather have something simpler, without all those modules.
Operations director, IT service
Rolling out the previous system took six months and the technicians hated it. After three weeks we were back to paper and a pen.
Runs a 10-person crew, AC installations
I need one place with the work order, the technician, the history, the photos and the signature. Right now that's spread over five apps and ten tabs.
Owner, elevator service, 18 technicians
Answers to your questions
The questions we hear most often from owners and coordinators of service companies.
Small and medium service companies in Poland (5–50 technicians): HVAC, AC, elevators, IT, electrical, renewables, installations, equipment service. Anywhere a coordinator plans jobs and technicians drive to customers with a phone and tools.
Yes. The technician opens the work order, takes photos, fills in the report and collects the customer's signature no matter the signal. The data uploads on its own once the phone is back online. GPS and offline work were a priority from day one. Most service work happens in boiler rooms, on rooftops and in basements.
You pay per user, with no limit on work orders or customers. There are no hidden modules and no setup fee. The full price list with a calculator is on the pricing page. During the trial you pay nothing.
Hours, not months. Invite the team by email, add your customers and a few work order templates. That's it, you can start. You don't need an implementation consultant or a two-day training. We designed the technician's app so it can be picked up in 10 minutes.
Yes. You get the full version with every feature for 14 days, and we don't ask for a card. If Brisk isn't a fit after two weeks, you simply stop using it. You pay nothing.
You invite technicians by email. They install the app and log in within a minute. We help you move your customer list during onboarding. Old work orders stay in Excel as history, new ones go straight into Brisk. You don't have to move everything on day one.
The data lives in data centers in the European Union, in line with GDPR. Connections and stored data are encrypted, and we keep regular backups. Every change to a work order stays in its history, so you know who did what and when.
No. The assistant is a shortcut, not the only way. Everything it prepares you can also do by hand, on the same screens. It never saves anything on its own: every change comes as a card to check, and you approve it with one click. The owner or an admin can turn the assistant off for the whole company.
Integrations with iFirma, Fakturownia and wFirma via API are planned. So is a data export for your accountant. Costs and hours worked are already added up on every work order today.
Have a question?
Tell us what your company does and what's the biggest headache right now.
Prefer email?contact@usebrisk.io
See Brisk on your own work orders.
Book a free demo. We'll show the app on examples from your company, the way you work today.
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