Your whole service company
in one app.
Six areas a service company deals with every day: scheduling, the technician's screen, reports, statistics, roles and data security. Designed together, not glued from separate programs.
Service work order scheduling
Drag a work order to another status and set the technician and priority on the same screen.
- Kanban board: drag work orders between status columns
- Weekly and daily calendar for the whole team
- Map of work orders with pins colored by status
- Filter by coordinator, technicians, priority, deadline
- Multiple technicians on one work order (field teams)
- Quick quotes with online client approval
Mobile app for technicians (iOS, Android)
Each technician gets the app on their own phone. It works in a basement with no signal and sends the changes once the network is back.
- Assigned work orders list with priorities
- Works without signal: photos, signatures and statuses are saved on the phone
- Field GPS tracking with background updates
- Navigation to the customer in the phone's own maps app
- Time tracking runs itself: it starts and stops when the work order status changes
- Push notifications for new orders and changes
My Work Orders
ST/2026/00102
HVAC filter replacement
Hotel Centrum
ST/2026/00018
DN80 valve gasket replacement
Galeria Mokotów
Checklists and digital customer signature
The technician fills in the service protocol on the phone, at the customer's site. It's in the system right away, so the paper report is no longer needed.
- A checklist of tasks to tick off on every work order
- Job photos added straight from the phone
- Digital customer signature on the phone screen
- Full history of actions and signatures in archive
ST/2026/00112
Dashboard and up-to-date statistics
The owner sees what's going on in the company and doesn't have to call the coordinator to find out.
- Live dashboard: open orders, in progress, completed today, team in the field
- A separate list of work orders that don't have a technician yet
- AI-generated summary of every completed work order
- Current technician positions on the map
- Timeline of every work order: who changed what and when
Roles, teams and permissions
Four roles, each with its own permissions. The owner sees everything, the technician only what's assigned to them.
- Roles: owner, administrator, coordinator, technician
- Field teams with assigned coordinator
- Email invitations for new team members
- Coordinator sees only their teams' work orders
- Technician sees only the orders they're assigned to
- Every change to a work order shows who made it and when
Security, GDPR and EU hosting
Your company's data is kept apart from other companies' data. The servers are in the European Union, in line with GDPR.
- Each company's data separated at the database level
- EU hosting (GDPR-compliant)
- Encrypted connections (SSL/TLS) and encrypted data (AES-256)
- Regular backups
- Two-factor authentication (2FA), planned
- Export and deletion of all company data on request (GDPR art. 17 and 20)
Hosting
European Union
Encryption
SSL/TLS + AES-256
Data isolation
Separate for every company
Backups
Regular, automatic
GDPR
Export & deletion on request
Ready to see Brisk in action?
Book a 30-minute demo. We'll show Brisk on data that looks like yours, in the actual app rather than on slides.