Delete your account

Sign in to Brisk in the browser (also in the version installed on your phone from the browser) and go to: Settings → My profile → Delete account. Confirm in the window that opens.

If you cannot sign in, write to us from the address the account uses: contact@usebrisk.io (subject: “Account deletion”). We will delete it the same way.

The account is deleted for good 30 days after you ask. Until then you can sign in and restore it with one button. Right after you ask, we sign you out of every other device.

• Account data: name, e-mail address, phone, password
• Account settings: language, quiet hours, notifications and push subscriptions
• Conversations with the AI assistant
• Technician location and recorded routes
• Team memberships, absences and invitations you sent

Work orders, notes, costs, time, tasks, quotes and protocols belong to the company you work for — it is the controller of that data. They stay there as history, no longer linked to the deleted account. Assignments to work orders are removed — orders that were only yours are left with nobody assigned. Ask your company to delete those entries.

• If other people work in the company, hand the owner role to an admin or a coordinator before deleting your account (Settings → My profile → Hand over the company)
• The owner deletes the whole company — with everyone's accounts, work orders, clients, files and the subscription — in Settings → Organization → Delete company. The company is gone for good 30 days after the request; until then the owner can undo it
• If you are the only person in the company, deleting your account deletes the company too

• Invoices and billing data (also at the payment processor, Stripe): for the period the law requires, generally 5 years
• Messages you sent us through the contact form or a support request, with the sender's e-mail address: until you ask us to delete them (contact@usebrisk.io)
• Sign-in logs and technical logs: for as long as needed for security and diagnosing problems